New York State Workforce Development System New York State
Technical Advisory
May 31, 2001
Workforce Development System Technical Advisory 01-11
TO: Chairpersons of Local Workforce Investment Boards
Chief Elected Officials
WIA Grant Recipients
WIA Fiscal Agents
WIA Local Area Contact Persons
Subject:Maintaining One Stop Operating System (OSOS) Availability
Purpose:To provide suggestions for maintaining the One Stop Operating System and avoiding problems during operation
Background:The New York State Department of Labor (NYSDOL) is currently taking the necessary steps to enable Local Workforce Investment Areas (LWIAs) and partners to access and use OSOS as their data management tool. Some locations are already using the system while others are still in the midst of preparations.

Of those local areas currently using OSOS, some may be experiencing problems caused by conflicts between the OSOS application and other programs on the user's computer. When using OSOS, individuals should reduce the number of applications that are running simultaneously. Screen saver programs, such as Web Shots, and all animated screen saver programs are particularly troublesome. The Real Player program contains scripted language known to conflict with the DOL proxy server. These types of programs interfere with the proper operation of the OSOS application resulting in a significantly slowed response time or causing OSOS to cease functioning altogether on the user's computer.

In an effort to assist local areas with OSOS operation, NYSDOL suggests the following steps be taken:

  1. To maintain continuous OSOS performance, programs such as Web Shots and Real Player should be removed or uninstalled from the computers where the OSOS application is used. The computer should then be re-booted.

  2. To improve slowed response time:

    1. close other programs when using OSOS
    2. eliminate screen saver programs, especially the animated programs

  3. To optimize performance, avoid auto downloads. An auto download occurs when an internet-based program automatically downloads, or attempts to download, updated fields into the computer's programs. Although auto downloads assure that the PC has the most current information, they are done without a specific request from the user. NYSDOL suggests:

    1. close sites which receive auto downloads before opening OSOS
    2. where possible, specify that the user must authorize each update before it is sent to the PC
Action:LWIAs and local partners should assess the computers of individuals who use or will use OSOS and determine the applications that should be deleted or removed to enhance OSOS operation.

Please address any questions concerning this Technical Advisory to:

Jacqueline Vogel


(518) 485-0533