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Long Term Care Ombudsman


The Long Term Care Ombudsman Program (or LTCOP) is a federal advocacy program dedicated to protecting people living in long term care facilities. In New York State, the Office for the Aging operates LTCOP through its Office of the State Long Term Care Ombudsman.

The State Ombudsman supervises Substate Ombudsman Coordinators who serve all communities throughout the state. Substate Ombudsman programs are sponsored either by area agencies on aging or other qualified organizations.

The heart of the Long Term Care Ombudsman Program is its corps of specially trained and certified citizen-volunteer ombudsmen. Many volunteers are retired professionals from various fields. These dedicated Ombudsmen spend an average of four to six hours a week in each of their assigned facilities, advocating for the residents.

Licensing Authority:

Office of the State Long Term Care Ombudsman
Long Term Care Ombudsman Program
Two Empire State Plaza
Albany, New York 12223-1251
Phone: 1(800) 342-9871

Standard Occupational Classification:

23-1022.00 Arbitrators, Mediators, and Conciliators
To learn more about this occupation search the Occupational Information Network (O*Net).

Additional Information:

National Long Term Care Ombudsman Resource Center
1001 Connecticut Avenue, NW, Suite 425
Washington, DC 20036
Phone: (202) 332-2275
Phone: (202) 332-2949 (fax) (e-mail)


Fees stated and other information contained in this report are subject to change. Please contact the licensing authority listed above for the most current information.

This page was last updated on 12/08/14.

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