Unemployment Insurance (UI):
Individual UI Claim Assistance
Hours of operation: Monday through Friday, 8:00 am to 7:30 pm.
Please note that the telephone claims center cannot help you with issues related to your NY.gov account, such as difficulty logging in, changing your personal information or resetting your password. For NY.gov assistance, please call (800) 833-3000.
General Inquiries Unrelated to Individual UI Claim Assistance:
(888) 4-NYSDOL (888-469-7365)
(800) 662-1220 TTY/TTD
New York State Career Centers:
Find the New York State Career Center nearest you. Use our Career Center Locator.
Media Inquiries Only:
Press Office: (518) 457-5519
Press Office Email: [email protected]
NYS Department of Labor
W.A. Harriman Campus
Albany, NY 12240
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