|TO:||DoES Regional Administrators
WIA Grant Recipients
|SUBJECT:||State Policy Guidelines on Serving Unemployment Insurance Customers|
|PURPOSE:||To communicate New York State Department of Labor (NYSDOL) policy framework for the state-funded Reemployment Services Program|
|REFERENCES:||NYS Workforce Development System Technical Advisory (WDS-TA) #06-3.2, “State Policy Guidelines and Required Action for Local Workforce Investment Boards (LWIBs) Regarding Functional Alignment for the Delivery of WIA Title 1B and Wagner-Peyser Workforce Services,” April 19, 2006.
NYS WDS-TA #06-04, “State Policy Guidelines on the Implementation of US Department of Labor/Employment and Training Administration’s (USDOL/ETA’s) Common Measures Policy,” April 17, 2006.
NYS WDS-TA #06-10, “Program Eligibility and Data Element Validation (DEV) Requirements – State Policy Guidelines and Required Action for Local Workforce Investment Boards (LWIBs) for WIA Title 1B (WIA), Wagner-Peyser (W-P), Veterans’ Employment and Training Services (VETS) and Trade Adjustment Assistance (TAA) Programs,” June 9, 2006.
Wagner-Peyser Act, Section 7 (a) (F); 20 CFR Part 652, sections 206, 209 and 210; 20 CFR Part 663 sections 145 and 150.
New York State Labor Law, Article 18, Sections 552-a and 581-b.
|BACKGROUND:||The Wagner-Peyser and Workforce Investment Acts require the public workforce system to provide employment/reemployment services to Unemployment Insurance (UI) customers. Within the context of New York’s current functional alignment effort and in anticipation of a “shared customer” base under common measures, the need for having a strategy in place to coordinate mandated services for UI claimants has never been more important. UI claimants are a primary customer of the One-Stop System, comprising over 60 percent of its current job seeker customer base (W-P, WIA, VETS and TAA). Outcomes for this population will not only be captured in common measures, but will also affect the State’s performance on a new UI program federal performance measure, Facilitate Reemployment, that will track the percent of UI claimants who are reemployed within the quarter following their first UI payment.|
|POLICY:||Given the statewide nature of the program and its potential impact on UI benefit payments, it is crucial that UI claimants across the State are afforded common service expectations and are held to common program requirements. As a State-funded program, NYSDOL is requiring the development of regional Reemployment Services Program plans to ensure consistency in service delivery strategies statewide.
Outlined below are statewide program requirements for employment/reemployment services to UI claimants. These requirements are designed to provide a statewide framework to guide service delivery planning with the intent of establishing an effective reemployment service strategy which will:
Required Program Elements:
Regions have flexibility in how they implement their service delivery strategies within these guidelines with the exception of item VI (below), which is related to UI benefit eligibility and must be implemented statewide in accordance with State UI policy and procedure.
A successful UI Reemployment strategy will alleviate stress on the UI Trust Fund, assist in saving UI taxes paid by businesses (keep experience ratings in check), and reduce the economic stress of long-term unemployment on workers and their families. To measure success of the program in meeting these goals, New York State will use the three federal Adult Common Measures and the federal UI Performs measure, Facilitate the Reemployment of UI Claimants.
The federal UI Performs Measure, Facilitate the Reemployment of UI Claimants, is defined as follows:
The number of UI beneficiaries, who are not exempt from work search requirements, who receive a first payment during a calendar quarter, and who also have earnings in the next calendar quarter.
Further detail on this measure can be found at the USDOL Employment and Training Administration’s website in UI Program Letters No. 1-06, dated October 6, 2005. This measure highlights the importance of early intervention and timely reemployment for UI customers and emphasizes the goal of assisting the claimant in getting back to work as early in the claim cycle as possible. This crucial timing issue should drive the service delivery strategy for UI customers.
In serving the UI customer, the combination of the UI Reemployment measure with the entered employment, retention, and earnings common measures reflects the crucial need to balance career goals, retention, and earnings potential against the need to minimize the period of unemployment and the cost of unemployment to employers.
In contrast to the federal common measures which are triggered from the date of program exit, the UI Reemployment measurement is triggered by the date of the first UI payment. The fact that the UI Reemployment measure is not “exit” driven may provide opportunities for alternative service strategies that should be considered in how this program is integrated within your functional alignment plan. For example, the claimant could be quickly reemployed in a suitable job which would meet the UI Reemployment measure, while still continuing to receive One-Stop services toward the goal of finding better employment. W-P/WIA program exit would not have to occur until the longer-term career objectives are achieved and all services completed.
No standard will be established for the UI Reemployment measure during Program Year (PY) 2006. PY 2006 will be used as a base year, with the goal of establishing a standard in PY 2007.
In addition to the above performance measures, NYSDOL will also be developing management reports to provide statistical counts related to the numbers of UI claimants and the percentage of the UI work search eligible pool of customers receiving Reemployment Services for use in monitoring program activity against the plans.
Reemployment Operating System (REOS)
REOS is a system currently used by DoES staff that is designed to support case management of the UI Reemployment workload. REOS is updated weekly to identify new UI claimants and provides the ability to schedule appointments, generate letters, track attendance, initiate holds on UI benefits based on failures to report to mandated appointments, and to track/report potential UI issues to NYSDOL’s Unemployment Insurance Division through automated e-forms.
|ACTION:||DoES Regional Administrators must develop a Reemployment Services Plan for serving the UI population that works within the context of functional alignment (Attachment B). Regionally based Reemployment Services Plans must identify how each of the required elements will be consistently implemented locally. Regional Administrators will have programmatic and management responsibility for implementation. The Regional Administrator must consult with each of the WIB Directors and One-Stop Operators within their region to ensure that the plan aligns with the Local Area’s Three-Year Strategic Plans and Functional Alignment Addendums and must ensure necessary modifications are made. The plan and attestation by the Regional Administrator (Attachment D) must be submitted by September 29, 2006.
The Reemployment Services Plan must be submitted to:
Karen B. Papandrea, Director
Attachment A – Unemployment Insurance Work Search Requirements|
Attachment B – Reemployment Services Plan Template
Attachment C – Division of Employment Services (DoES) Regions
Attachment D – Signature Page: NYSDOL Regional Administrator