SIDES, the Unemployment Insurance State Information Data Exchange System, is a new, web-based system that allows the Department of Labor and employers to communicate directly and efficiently when an individual files a new unemployment insurance claim. The system transmits questions from the Department of Labor about Unemployment Insurance claims by former employees directly to you, so that we can promptly process claims and avoid fraud in the system. Created in partnership with the National Association of State Workforce Agencies, SIDES will help you or your representative (for example, a third-party administrator) respond to questions about claims easily, accurately and in a timely manner.
There are two aspects to SIDES:
To gain a better understanding of the features and benefits of these two aspects to SIDES, you may wish to view the SIDES and SIDES E-Response comparison table prepared by NASWA/CESER.
When a worker becomes unemployed and applies for Unemployment Insurance benefits, the Department of Labor contacts former employers to find out why the worker left or lost his or her job. We rely on employers to give us this information so we can use it, along with information provided by the worker, to determine if the worker is entitled to benefits.
One of the main causes of improper Unemployment Insurance payments to workers is a lack of accurate information about why a worker left or lost his or her job. In order to prevent improper benefit payments, we need employers to respond to our requests accurately, completely and in a timely manner. When you do this, you help us protect your business and prevent possible fraud.
In short, SIDES helps you respond to our questions about your former employees’ termination quickly and completely. This prevents payments from going to people who do not deserve them, while preserving the integrity of the Unemployment Insurance Trust Fund and your employer account. Preventing fraud ultimately saves you money.
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