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Unemployment Insurance – Claimants Only – If you have a question about your UI claim that is not covered in our Frequently Asked Questions, sign in with your NY.GOV ID and click on "Messages". See NY.GOV ID - Frequently Asked Questions (FAQs) and Customer Tutorials to help you get started with NY.GOV ID. See instructions at left.
Unemployment Insurance – Employers Only – If you are an employer with a general question not addressed in our Frequently Requested Information section, you may email your question.
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